Our Commitment to Your Privacy
Osi Vision LLC dba OsiLife respects the privacy of our customers and every person who visits our sites, including www.osivision.com and www.osilife.com (“this website”). References to “Osi Vision”, “OsiLife”, “we”, “us” and “our” are references to Osi Vision LLC dba OsiLife, the owner of this website.
Osi Vision LLC dba Osilife THIS NOTICE DESCRIBES HOW INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.
If you have any questions about this Notice please contact our office (210-885-8055)
1. The scope of this Policy:
“Protected health information” is information about you, including genetic information & demographic information, whether oral or recorded in any form or medium, that is created or received by a healthcare provider, health plan, public health authority, employer, life insurer, school or university or health care clearinghouse and relates to the past, present, or future physical or mental health or condition of an individual; the provision of health care to an individual; or the past, present, or future payment for the provision of health care to an individual.
2. Uses and Disclosures of Protected Health Information
Uses and Disclosures of Protected Health Information Based Upon Your Written Consent
Following are examples of the types of uses and disclosures of your protected health care information that the physician’s office is permitted to make. These examples are not meant to be exhaustive, but to describe the types of uses and disclosures that may be made by our office.
- Healthcare Operations
Uses and Disclosures of Protected Health Information Based upon Your Written Authorization:
Other uses and disclosures of your protected health information will be made only with your written authorization unless otherwise permitted or required by law. You may revoke this authorization, at any time, in writing, except to the extent that your physician or the physician’s practice has taken an action in reliance on the use or disclosure indicated in the authorization.
Other Permitted and Required Uses and Disclosures That May Be Made With Your Consent, Authorization or Opportunity to Object:
We may use and disclose your protected health information in the following instances. You have the opportunity to agree or object to the use or disclosure of all or part of your protected health information. If you are not present or able to agree or object to the use or disclosure of the protected health information, then your physician may, using professional judgment, determine whether the disclosure is in your best interest. In this case, only the protected health information that is relevant to your health care will be disclosed.
- Others Involved in Your Healthcare
- Communication Barriers
The following uses and disclosures will be made only with authorization from the patient/representative: • for use and disclosures for marketing purposes; • for use and disclosures that constitute the sale of PHI; • most uses and disclosures of psychotherapy notes (if maintained) and,
• other uses and disclosures as required by law.
Other Permitted and Required Uses and Disclosures That May Be Made Without Your Consent, Authorization or Opportunity to Object
We may use or disclose your protected health information in the following situations without your consent or authorization. These situations include:
• Required By Law - We may use or disclose your protected health information to the extent that the use or disclosure is required by law. The use or disclosure will be made in compliance with the law and will be limited to the relevant requirements of the law. You will be notified, as required by law, of any such uses or disclosures.
• Public Health - We may disclose your protected health information to the CDC, the Texas Department of Health, and other public health authorities for public health activities as permitted by law. The disclosure will be made for the purpose of controlling disease, injury or disability.
• Communicable Diseases - We may disclose your protected health information, if authorized by law, to a person who may have been exposed to a communicable disease or may otherwise be at risk of contracting or spreading the disease or condition.
• Health Oversight - We may disclose protected health information to the Texas Board of Medical Examiners, US Department of Health and Human Services, or other health oversight agency for activities authorized by law, such as audits, investigations, and inspections.
• Aggregate and Demographic Information – Aggregate information is information presented in summary form which does not permit the identification of a specific individual without extraordinary effort. We may also collect and retain demographic information we obtain from you and from third parties for creating fundraising campaigns OsiLife helps supports. Also, we may collect aggregate information from third parties for research purposes.
• Abuse or Neglect - We may disclose your protected health information to Child Protective Services, Adult Protective Services, or other governmental bodies that are authorized by law to receive reports of abuse or neglect. In this case, the disclosure will be made consistent with the requirements of applicable federal and state laws.
• Food and Drug Administration - We may disclose your protected health information to a person or company required by the Food and Drug Administration to report adverse events, product defects or problems, biologic product deviations, track products; to enable product recalls; to make repairs or replacements, or to conduct post marketing surveillance, as required.
• Legal Proceedings - We may disclose protected health information in the course of any judicial or administrative proceeding, in response to an order of a court or administrative tribunal (to the extent such disclosure is expressly authorized), in certain conditions in response to a subpoena, discovery request or other lawful processes.
• Law Enforcement - We may also disclose protected health information, so long as applicable legal requirements are met, for law enforcement purposes. These law enforcement purposes include (1) legal processes and otherwise required by law, (2) limited information requests for identification and location purposes, (3) pertaining to witnesses, defendants, or victims of a crime, (4) suspicion that death has occurred as a result of criminal conduct, (5) in the event that a crime occurs on the premises of the practice, and (6) medical emergency (not on the Practice’s premises) and it is likely that a crime has occurred.
• JPs, Coroners - We may disclose protected health information to a justice of the peace, coroner or medical examiner for identification purposes, determining cause of death or for the JP, coroner or medical examiner to perform other duties authorized by law.
• Research - We may disclose your protected health information to researchers when their research has been approved by an institutional review board that has reviewed the research proposal and established protocols to ensure the privacy of your protected health information.
• Safety - Consistent with applicable federal and state laws, we may disclose your protected health information, if we believe that the use or disclosure is necessary to prevent or lessen a serious and imminent threat to the health or safety of a person or the public.
• Military Activity and National Security - When the appropriate conditions apply, we may use or disclose protected health information of individuals who are Armed Forces personnel (1) for activities deemed necessary by appropriate military command authorities; (2) for the purpose of a determination by the Department of Veterans Affairs of your eligibility for benefits, or (3) to foreign military authority if you are a member of that foreign military services. We may also disclose your protected health information to authorized federal officials for conducting national security and intelligence activities, including for the provision of protective services to the President or others legally authorized.
• Workers’ Compensation - Your protected health information may be disclosed by us as authorized to comply with workers’ compensation laws and other similar legally-established programs.
• Required Uses and Disclosures - Under the law, we must make disclosures to you and when required by the Secretary of the Department of Health and Human Services to investigate or determine our compliance with the requirements of federal law.
3. Your Rights
Following is a statement of your rights with respect to your protected health information and a brief description of how you may exercise these rights.
• You have the right to inspect and copy your protected health information - This means you may inspect and obtain a copy of protected health information about you that is contained in a designated record set for as long as we maintain the protected health information. A “designated record set” contains medical and billing records and any other records that your physician and the practice use for making decisions about you. We will provide information in paper or electronic form based on your preference if we have the ability to do so. If not, the information will be provided in paper format and a reasonable cost-based fee will be charged. This fee includes the cost of supplies, labor and delivery cost. A physician may deny access to health information if he determines that release of information could be harmful to the physical, mental, or emotional health of a patient or could endanger a patient.
• You have the right to request to receive confidential communications from us by alternative means or at an alternative location - We will accommodate reasonable requests. We may also condition this accommodation by asking you for information as to how payment will be handled or specification of an alternative address or another method of contact. We will not request an explanation from you as to the basis for the request. Please make this request in writing to our Privacy Office (address at bottom of notice).
• You may have the right to have your physician amend your protected health information - This means you may request an amendment of protected health information about you in a designated record set for as long as we maintain this information. If we deny your request for amendment, you have the right to file a statement of disagreement with us and we may prepare a rebuttal to your statement and will provide you with a copy of any such rebuttal. Please contact our Privacy Office (address at bottom of notice) to determine if you have questions about amending your medical record.
• You have a right to or will be notified of a breach of unsecured protected healthcare information - If a breach of your medical information occurs and if that information is unsecured (not encrypted), we will notify you with a brief description of what happened, a description of the health information that was involved, recommended steps you can take to protect yourself from harm and what steps we are taking in response to the breach and contact procedures so you can obtain further information.
• Right to Opt-Out of Fundraising Communications - If we conduct fundraising and we use communications like the U.S. Postal Service or electronic email for fundraising, you have the right to opt-out of receiving such communications from us. Please contact our Privacy Office (address at bottom of notice) to opt-out of fundraising communications if you chose to do so. You have the right to obtain a paper copy of this notice from us, upon request, even if you have agreed to accept this notice electronically.
You may complain to us or to the Secretary of Health and Human Services if you believe your privacy rights have been violated by us. We will not retaliate against you for filing a complaint. To file a written complaint with us, you may send it to our Privacy Office (address at bottom of notice).
5. Information Protection:
We are committed to protecting the privacy of your PII (Personal Identifying Information). We use what we believe to be industry standard security measures to protect your information. However, such precautions do not guarantee the absolute safety of such information. OsiLife makes no guarantees, warranties or representation that your information is protected from viruses and other security attacks.
• Disposing of Protected Health Information - Periodically, we may evaluate the need for us to retain any PII (Personal Identifying Information) to determine whether it is appropriate for us to dispose of such information. In accordance with all applicable laws, we will consider carefully the means we use to dispose of such information to reduce the risk of an unauthorized person accessing your PII (Personal Identifying Information) and we will dispose of such information in a way that reduces the chance of such unauthorized access.
• How We Protect the Privacy of Children - The Children’s Online Privacy Protection Program took effect on April 21, 2000, and pertains to websites directed towards children under 13 years of age. The website is not directed towards children under 13 and OsiLife does not seek to collect information on any person under 13 years of age. Therefore, if you are under 13 years of age, you may not search our website, enroll in any of our programs, or use any of our services. If you are eligible to use our website but are under the age of 18, we ask that your parents be involved in any information you provide to us about yourself or others. By using this website, you represent that you are not under 13 years of age.
If you have any questions about our policy or our compliance, you may send us an email at firstname.lastname@example.org, or write to:
FOR INFORMATION REQUESTS:
Attn: OsiLife - Information Request 100 Sandau, Ste. 210 San Antonio, TX 78216
FOR PRIVACY MATTERS: Attn. OsiLife - Privacy Office
100 Sandau, Ste. 210